Leadership in a hybrid workplace requires the same foundational skills as traditional leadership, but they must be applied differently. Leaders need to focus on building positive relationships, providing developmental feedback remotely, and managing performance through key performance indicators (KPIs) rather than just monitoring time spent on tasks.

To foster positive relationships in remote teams, leaders should prioritize intentional communication and create opportunities for connection. This can include regular check-ins, virtual team-building activities, and ensuring that every employee has a 'best friend at work,' which Gallup identifies as a key factor in employee performance and retention.

Outcome-driven performance management is crucial in a hybrid work environment because it allows leaders to focus on results rather than the physical presence of employees. With many remote workers, it's essential to measure outcomes and behaviors through KPIs, ensuring that team members meet deadlines and collaborate effectively, regardless of their location.