Play Good Group

More about us

Play Good Group provides all-inclusive IT services outsourcing to businesses. We become your IT Department and provide unlimited support to all your employees for a flat monthly fee.

Business Type
MSP (Managed Service Provider)
Consultant

Solution Types
Cyber Security
Cloud Solutions
Hybrid Cloud Solutions

Cloud Solutions
Azure
AWS

Industries Supported
Construction
Legal/Accounting
Manufacturing
Retail/Hospitality

Head Start Homes expands affordable homeownership with Microsoft 365 Copilot | Microsoft Customer Stories

Access to affordable housing is one of the most pressing challenges facing families today. This customer story shows how Head Start Homes is leveraging Microsoft 365 Copilot to streamline processes, improve efficiency, and expand homeownership opportunities for underserved families. Read the story to see how Copilot helps organizations drive real-world impact. Then, contact Play Good Group to discuss how we can help your organization achieve similar results with Microsoft 365 Copilot.

10 essential insights from the Microsoft Digital Defense Report 2024

Organizations face unprecedented challenges from sophisticated attackers and new risks created by AI. The article, "10 Essential Insights from the Microsoft Digital Defense Report," highlights the latest research and top trends shaping today's threat landscape. Read the article for insights, and contact Play Good Group for a conversation on applying these findings in your environment.

The Projected Impact of Generative AI on Future Productivity Growth — Penn Wharton Budget Model

This Wharton Budget Model article analyzes how generative AI adoption may affect long-term productivity growth, weighing the potential efficiency gains against workforce challenges and measurement complexities. Connect with Play Good Group to discuss what these shifts could mean for your business strategy.

9 cloud strategy questions every IT leader must answer

This CIO article outlines nine critical questions shaping cloud strategies today, from AI integration and hybrid complexity to governance and compliance. It emphasizes that cloud is no longer about cost savings alone, but about agility, resilience, and innovation. Reach out to Play Good Group to explore how to refine your cloud strategy for tomorrow's challenges.

US senators introduce bipartisan bill to combat foreign cyberattacks targeting American agriculture sector - Industrial Cyber

This Industrial Cyber piece examines new bipartisan legislation designed to protect the U.S. agriculture sector from foreign cyberattacks. By highlighting agriculture as an emerging target for hostile actors, the article underscores how cybersecurity has become critical for safeguarding food supply chains and national resilience. Reach out to Play Good Group for guidance on strengthening protection in your own critical environments.

Accelerating Nonprofit Mission Success with Transformative Technology

Nonprofit teams are facing rising demands with limited capacity. The eBook, "Accelerating Nonprofit Mission Success with Transformative Technology," shares how Microsoft 365 Copilot enables staff to complete tasks faster, improve content quality, and reclaim time for high-impact work. Download the eBook to explore the role of responsible AI in mission success. For help getting started, reach out to Play Good Group to discuss AI strategy and solutions.

New Technology: The Total Economic Impact of Microsoft 365 Copilot as used by Nonprofits

Organizations face pressure to prove the value of every technology investment. This Forrester analyst report provides independent analysis of the cost savings and organizational benefits enabled by Microsoft 365 Copilot in nonprofits. Read the report for data-driven insights on ROI, then contact Play Good Group for a personalized discussion on applying these results to your environment.

Copilot in Dynamics 365 Customer Service

Discover how you can use the power of generative AI to transform agent experiences with Microsoft Copilot Dynamics 365 Customer Service. View this quick-hitting infographic for an at-a-glance of the impact AI is having on the success of customer service teams and the Copilot in Customer Service capabilities behind it. From finding answers to writing emails to generating actionable analytics for decision-making, Microsoft Copilot Dynamics 365 Customer Service is improving the performance of customer service teams in game-changing ways. Contact us to discuss how Play Good Group can help put the power of generative AI to work for your customer service team.

Forrester TEI study shows 315% ROI when modernizing customer service with Microsoft Dynamics 365 Customer Service

Week 1's focus is on "Leveling Up Customer Service with Microsoft Dynamics 365." Microsoft's latest blog post reveals an impressive 315% ROI for businesses that modernize their customer service using Dynamics 365 Customer Service. This comprehensive Forrester TEI study highlights the tangible benefits of upgrading service operations, including improved efficiency and customer satisfaction. This blog post contains valuable insights that will help you understand the specific financial impacts of implementing Dynamics 365 Customer Service. It's truly an invaluable resource for organizations like yours that are looking to achieve substantial returns on investment through a transformed customer service strategy. is ready to help you explore these benefits and integrate this powerful solution into your business operations. Check it out. Read on and let us help you transform your service delivery.

How AI-Driven SaaS is Reshaping Small Business America and Fueling B2B Tech Growth

Small businesses face the challenge of doing more with fewer resources, and AI-driven SaaS is helping them meet that challenge. This article shows how these solutions are fueling growth and cutting costs. Read the article to understand how these shifts could benefit your business, and contact Play Good Group to discuss how to adapt AI-driven SaaS strategies to your needs.

Research nonprofit RTI International improves the human condition with Copilot for Microsoft 365 | Microsoft Customer Stories

AI is transforming the way nonprofit professionals work, streamlining routine tasks and enhancing decision-making efficiency. This customer story showcases how RTI International leverages Microsoft 365 Copilot to accelerate its research workflows and concentrate more fully on its mission to enhance lives. Read the story to learn how Copilot enhances collaboration and output across teams. For tailored support, connect with Play Good Group to talk about AI in your organization.

2025 AI and Quantum Trends: Green Tech Transforms Industries

This WebProNews article explores how AI and quantum computing are converging with green technologies to transform industries like healthcare, finance, and manufacturing. By accelerating innovation in sustainability and complex problem-solving, these forces are reshaping business and society. Contact Play Good Group to discuss how these emerging technologies can help your organization prepare for the future.

The 7 Cyber Security Trends Of 2026 That Everyone Must Be Ready For

This Forbes article outlines the top cybersecurity trends shaping 2026, including the rise of AI-driven attacks, increased risks from IoT, and the ongoing challenge of securing hybrid workforces. It provides a forward-looking view of the threat landscape and the strategies organizations will need to prepare for an increasingly complex digital future. Connect with Play Good Group to explore how these insights apply to your security strategy.

Magic Quadrant for Sales Force Automation Platforms

Sales force automation (SFA) platforms have been around for years, but they continue to evolve. Thanks to the advent of AI, some applications are also providing intelligent insights, data analysis and content generation - as well as automating routine administrative tasks. In this Gartner Magic Quadrant for SFA platforms, you'll get the details on the most prominent SFA providers and their solutions, and learn why Microsoft Dynamics 365 Sales was rated a Leader in SFA solutions,

Achieving Sales Success with AI

You don't want to spend your valuable work time on trivial tasks and neither do your employees. According to a Microsoft survey, nearly 90 percent of workers with access to automation and AI-powered tools feel more fulfilled because they can spend time on work that truly matters. AI can not only automate tasks but do research, draft presentations and emails, and help your salespeople identify the best prospects. View this infographic to find out how much AI can help your people spend more time selling and less on administrative tasks.

Coordinated Defense: Building an AI-powered, unified SOC

Managing modern threats requires more than manual tools and isolated systems. The eBook, "Coordinated Defense: Building an AI-Powered, Unified SOC," shows how AI and automation empower security teams to shift from reactive firefighting to proactive defense. Download the eBook for practical strategies that enhance resilience, and contact Play Good Group for tailored guidance on securing your environment.

Analytics Lessons Learned: How five companies increased data value with unified analytics solutions

Even when well along on the journey to digital transformation, many organizations are still unable to extract timely and accurate insights from their data. How do they get back on the right track? Read this eBook about how unified cloud analytics help IT teams uncover new insights and explore data in a scalable, secure and timely manner.

Microsoft 365 Copilot Playbook for Nonprofits

Nonprofits face big challenges — limited time, lean teams, and pressure to do more with less. The eBook, "Microsoft 365 Copilot Playbook for Nonprofits," offers a high-value look at how AI can support every function in a nonprofit, from marketing to fundraising to grant management. Explore real-world use cases, adoption strategies, and productivity tips tailored to nonprofit workflows. Download the eBook today and contact Play Good Group to talk about putting Copilot to work for your mission.

Why Your Enterprise Should Be Thinking About Ethical AI

AI brings enormous opportunities for efficiency and growth, but it also raises critical ethical questions. This article explores why you should integrate responsible AI principles into their strategies now. Read the article for a timely perspective on building trust through ethical AI.

Microsoft Security Copilot: AI-Powered Security for All

Defending against sophisticated attacks is overwhelming for organizations with limited staff and resources. This video shows how Microsoft Security Copilot makes AI-powered protection accessible to all, helping teams detect, disrupt, and respond more effectively. Watch the video for practical insights and contact Play Good Group to discuss how Microsoft solutions can help safeguard your business.

The Forrester Wave™: Sales Force Automation, Q3, 2023

Companies use sales force automation (SFA) to help them identify, win and retain customers. But SFA solutions offer different capabilities. In this Forrester Wave, analysts rate the top SFA vendors and list their strong points. Read the report and see who came out on top. Hint: Microsoft ranked in the Leader category.

Working Smarter with AI

Responsible AI is built on principles that prioritize people and ensure technology enhances rather than undermines trust. The eBook, "Working Smarter with AI," provides nonprofits with practical insights into applying Microsoft's responsible AI framework. By focusing on fairness, transparency, and accountability, nonprofits can advance their mission while protecting their communities. Download the eBook today to learn more, and reach out to Play Good Group for personalized guidance.

Microsoft Dynamics 365 Sales Acceleration Guided Tour

Microsoft Dynamics 365 Sales with the sales accelerator feature helps salespeople identify leads and get AI-based recommendations for sales activities to speed each deal. Visit this Microsoft demonstration website to see all of the capabilities in Microsoft Dynamics 365 with Sales Accelerator.

Canopius enables data & AI innovation by building a strong foundation with Azure

What happens when a worldwide leader in insurance finds that its technology infrastructure is slowing down and preventing future innovation? Find out in this perceptive customer story about how Canopius migrated from dual data centers to the more agile, cost-effective environment of Microsoft Azure.

How to Be an Authentic Leader In the Age of AI

AI is accelerating change across industries, but leaders face a new challenge: how to maintain authenticity while adopting AI. This article highlights strategies for you to remain transparent, empathetic, and accountable in an AI-driven workplace. Read the article for insights into balancing human qualities with technology-driven decision-making. Then connect with Play Good Group to discuss how your business can strengthen leadership in the AI era.

Microsoft Security Copilot Coverage and Capabilities

Nonprofits need to protect sensitive data and donor trust while operating with limited resources. The infographic, "Microsoft Security Copilot Coverage and Capabilities," shows how Microsoft's AI-driven security platform supports nonprofits with actionable insights, step-by-step response guidance, and simplified threat analysis. View the infographic to see how AI can help your team reduce risks and protect your mission. Contact Play Good Group to discuss how these capabilities can work in your environment.

Manage Security w/ Microsoft Security Copilot

Security leaders are flooded with data, signals, and alerts. But insights are harder to come by. This short video shows how Microsoft Security Copilot supports CISOs with AI-generated context, helping you manage incidents, prioritize threats, and guide strategic decisions. Watch the video to see how Copilot brings clarity to complexity, then reach out to Play Good Group to discuss how your security team can benefit.

The US Government is signing a whole load of cloud computing contracts - so what's the rush?

Cloud contracts are being signed at record speed — and not just in the private sector. This article examines the U.S. government's race to secure cloud services, spotlighting the larger forces accelerating digital modernization efforts. It's a must-read for any organization evaluating its own cloud readiness. When you're ready, reach out to Play Good Group for tailored guidance on building a cloud strategy that keeps you competitive.

Global State of Smart Manufacturing Report Finds Cybersecurity Top External Concern

Manufacturers are prioritizing cybersecurity like never before, with new research ranking it as the number one external concern across the industry. This article highlights how executives are responding to escalating threats and what this means for the future of smart manufacturing. Read the article today, and contact Play Good Group to see how we can support your cybersecurity planning and response.

New Microsoft Dynamics 365 and Microsoft Copilot innovations for supply chain, sales, and service join the 2024 release wave 1

Microsoft is announcing capabilities for Dynamics 365 that help professionals across business functions transform customer experiences. Learn more.

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