More about us

Play Good Group provides all-inclusive IT services outsourcing to businesses. We become your IT Department and provide unlimited support to all your employees for a flat monthly fee.

  • Business Type
  • MSP (Managed Service Provider)
  • Consultant
  • Solution Types
  • Cyber Security
  • Cloud Solutions
  • Hybrid Cloud Solutions
  • Cloud Solutions
  • Azure
  • AWS
  • Industries Supported
  • Construction
  • Legal/Accounting
  • Manufacturing
  • Retail/Hospitality

2025 Responsible AI Transparency Report

AI adoption is accelerating, and you must balance innovation with accountability. The "2025 Responsible AI Transparency Report" details Microsoft's governance frameworks, policies, and customer commitments for building trustworthy AI. Download the report to see how these practices can help your nonprofit meet compliance requirements, strengthen trust, and ensure responsible impact. Contact Play Good Group to discuss how we can support your responsible AI journey.

Coordinated Defense: Building an AI-powered, unified SOC

Today's attackers don't stay in one lane, and your security tools shouldn't either. This eBook shows how a unified security operations platform centralizes protection across endpoints, identities, cloud workloads, and more with posture management, AI-powered threat intel, and streamlined response. Download the eBook to understand how this approach reduces risk, simplifies workflows, and helps your team stay ahead of evolving threats. Contact Play Good Group to discuss how unified SecOps can elevate your security strategy.

New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform

How can organizations minimize infrastructure costs, automate workflows and deliver new or improved services to customers? With the Microsoft Intelligent Data Platform (MIDP), your organization can benefit from a unified approach that delivers a projected ROI of 95% to 232%. The Forrester Report, New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform highlights key findings. Download your complimentary copy of the report to review quantified projected benefits to productivity, efficiency, cost savings, uptime and income. Contact Microsoft partner, Play Good Group, to discuss how we can support your migration to MIDP.

Mike Rowe says US in a 'modern-day Manhattan project' after scrapping shop class — is it time to ditch your desk job?

The U.S. labor force is facing a shortage of skilled workers, creating challenges for the future of business. This article highlights Mike Rowe's call for a "modern-day Manhattan project" to address the issue, arguing that the decline of shop class has left America unprepared. Read the article to better understand the implications for the workforce and the economy, then reach out to Play Good Group to discuss how these shifts may impact your organization's talent strategy.

The Importance of Responsible AI: A Comprehensive Guide | Microsoft Community Hub

Nonprofits see the potential of AI, but trust and accountability are essential for adoption. The blog post, "The Importance of Responsible AI: A Comprehensive Guide," highlights Microsoft's framework for responsible AI and shows how nonprofits can apply these principles to strengthen impact. Read the guide to learn best practices for building trustworthy AI. Contact Play Good Group to discuss how we can support your responsible AI initiatives.

Kuwait Credit Bank boosts threat detection and response with Microsoft Defender XDR | Microsoft Customer Stories

Security teams today face the challenge of orchestrating a fast, coordinated defense against complex, multi-layered attacks. This customer story highlights how Kuwait Credit Bank improved its threat detection and incident response with Microsoft Defender XDR, gaining faster visibility, integrated response capabilities, and stronger protection across endpoints. Read the story to see how unified threat protection makes a measurable difference, and contact Play Good Group to learn how these solutions could benefit your team.

12 Enterprise Data Backup Challenges and How to Overcome Them

Even with modern tools, enterprise data backup is still riddled with failure points, from poor planning to inconsistent restore policies and rising complexity. This article highlights 12 common challenges and offers guidance for overcoming them. Read the article to benchmark your current approach and contact Play Good Group to talk about solutions that align with your cloud-first goals.

Why Cybersecurity Should Be a Board-Level Priority in Every Company - Perspective from Serhii Mikhalap

Cybersecurity has become one of the most important issues for boards of directors worldwide. This article highlights why you must treat cyber defense as a strategic priority, emphasizing the risks companies face when executives leave it to IT alone. Read the article for critical insights into the role governance plays in building resilient security strategies. Then, contact Play Good Group to talk about how we can help align cybersecurity with your leadership priorities.

Copilot in Teams and Intelligent recap | After the meeting

Watch this short demo video for a look at how quickly Copilot in Teams builds on the highlights available from Intelligent recap and helps you dig deeper into the meeting context so you can stay in sync on what comes next. Ready to make Copilot in Teams a permanent member of your hybrid workforce? Play Good Group can help you get started.

Coordinated Defense: Building an AI-powered, unified SOC

AI has become a core weapon in attackers' arsenals, accelerating breach attempts and overwhelming traditional defenses. This eBook outlines how to respond with AI-powered security operations, consolidating signals, automating investigation, and enabling faster action. Download the guide to learn how Microsoft helps build a unified SOC ready for AI-driven threats. Contact Play Good Group to discuss how these capabilities can enhance your security strategy.

EPAM reimagines sales with Dynamics 365 and Microsoft Copilot for Sales

EPAM Systems Inc., an engineering and cloud consulting firm realized it had a problem with fragmented sales processes. With global sales teams across 55 countries using a variety of sales applications, efficiency was a challenge - and complicated. To reduce complexity and improve efficiency, the company decided to consolidate sales processes and applications on one platform, choosing Microsoft Dynamics 365 with Copilot for Sales. In this customer story, EPAM shares its experience and the results it achieved. Get the story.

Nine Steps to Optimize your Fundraising and Marketing Campaigns with AI

Nonprofits need smarter ways to run effective campaigns without overloading staff or budgets. The eBook, "Nine Steps to Optimize Your Fundraising and Marketing Campaigns with AI," provides practical guidance for planning, executing, and measuring campaigns with help from Microsoft Copilot. Download the eBook to see proven steps for boosting donor engagement and reducing burnout, then reach out to Play Good Group to see how AI can strengthen your campaigns.

Copilot in Teams | Get meeting overviews

With so many meetings and so little time, organizing meeting action items so you can get to what's important quickly is essential. Watch this video for a demo of how Copilot in Teams works to create a meeting overview almost instantly—if not sooner.

The Total Economic Impact of Microsoft Azure AI

What's the financial impact of using a comprehensive AI solution? If you've wondered about this, read this Forrester analyst report in which six decision makers at five customer organizations were interviewed regarding their experience with Microsoft Azure AI and how it benefited the bottom line.

Microsoft 365 Copilot | Get up to speed

Watch this brief video to learn how Copilot can spare you embarrassment and keep you up to speed even when you log in late for a meeting. Contact Play Good Group to make Microsoft 365 Copilot a permanent Teams member.

Copilot for Sales Release Wave Video

This Microsoft video shows how Copilot for Sales can drastically speed up identification of leads, communications, meeting preparation and closing deals. This video looks at the experiences landing in Dynamics 365 Sales and across Microsoft 365 and Teams Suite.

Unlocking profitable B2B growth through gen AI

Using GenAI to boost growth is a promising idea, but most companies aren't realizing measurable results yet. This article from McKinsey examines how top-performing organizations are deploying GenAI to improve productivity, accelerate growth, and create better customer outcomes. Read the article to evaluate your current approach, then contact Play Good Group to discuss how your business can make GenAI work smarter.

5 tips for making the most of Microsoft Copilot at your nonprofit

Nonprofits face constant pressure to achieve more with fewer resources. The infographic, "5 tips for making the most of Microsoft Copilot at your nonprofit," shows practical ways Copilot helps. View the infographic to see how Copilot can help streamline your team's daily work, and reach out to Play Good Group for tailored guidance.

Respond to threats faster with AI-powered security

Security teams face a rising wave of threats that are faster and more complex. This video demonstrates how Microsoft Security applies AI to accelerate detection and automate response, helping businesses stay ahead of attackers. Watch now to see how AI-powered protection works across Microsoft's security stack. Contact Play Good Group to learn how to bring these capabilities to your team.

Former FBI cyber leader: The cybersecurity law that's quietly keeping America safe is about to expire

Cybersecurity isn't just a technology issue, it's also a matter of policy. A former FBI cyber leader warns that a federal cybersecurity law credited with helping keep America safe is set to expire, raising concerns about national and business security. This article explains the potential impact of the law's expiration and why organizations need to be aware of the risks. Read the article to stay informed, and contact Play Good Group to discuss how we can help strengthen your security posture in uncertain times.

Everything is better as a code

Cloud spend can quickly outpace business growth when financial governance isn't built into operations. This article explores how applying FinOps principles "as code" helps organizations like yours align infrastructure consumption with business goals. Read the article to see how teams are shifting left on cost control and reducing friction between IT, engineering and finance. Contact Play Good Group to discuss how FinOps can be integrated into your cloud cost strategy.

Copilot in Teams: Discern Opinions Quickly

Watch this brief video for a demonstration of Copilot in Teams capability to discern and summarize quickly and concisely the concerns and perspectives of meeting participants. Contact Play Good Group to get started with Copilot in Teams.

Accelerating nonprofit mission success with transformative technology

Nonprofits face mounting pressure to meet growing needs with limited funding and staff. The eBook, "Accelerating nonprofit mission success with transformative technology," explores how AI can enhance productivity, streamline workflows, and re-energize teams to stay mission-focused. Download the eBook to see how other nonprofits are benefiting and reach out to Play Good Group for tailored support on putting these practices into action.

The Forrester Wave™: Zero Trust Platforms, Q3 2025

Zero Trust adoption is accelerating, but how do you decide which platform is right for your business? This independent Forrester Wave™ report evaluates 11 leading Zero Trust vendors across key capabilities and strategy. Check out the full report to understand the evolving platform landscape and how Microsoft stacks up. Contact Play Good Group to discuss how to put these insights to work.

Transform the way sellers work with Microsoft Sales Copilot

See how Microsoft Sales Copilot can help your sales team increase productivity and personalize customer interactions in whatever Microsoft application they use. Microsoft Sales Copilot works with Dynamics 365 Sales or in collaboration apps like Microsoft Outlook or Teams. Find out what Copilot can do for your sales in this video. 👇