More about us

Play Good Group provides all-inclusive IT services outsourcing to businesses. We become your IT Department and provide unlimited support to all your employees for a flat monthly fee.

  • Business Type
  • Consultant
  • MSP (Managed Service Provider)
  • Solution Types
  • Cyber Security
  • Cloud Solutions
  • Hybrid Cloud Solutions
  • Cloud Solutions
  • AWS
  • Azure
  • Industries Supported
  • Construction
  • Legal/Accounting
  • Manufacturing
  • Retail/Hospitality

Achieving sales success with Microsoft Dynamics 365 Sales & AI

Unlock the power of a comprehensive sales solution with Microsoft Dynamics 365 Sales. This infographic shows how Microsoft Dynamics 365 Sales, powered by Copilot, gives time back to sellers and supports every step of the customer journey. Download the infographic to see how modern sales teams are increasing performance with AI. Then, connect with Play Good Group to discuss how this solution could fit into your strategy.

Coles Supermarkets embraces AI and cloud applications

Deploying AI and building modern cloud apps is hard when infrastructure gets in the way. This short customer story video shows how Azure Arc empowered Coles Supermarkets to drive AI innovation and application modernization to simplify management across environments, accelerate development, and implement enterprise-grade governance. Watch the video to learn how Azure Arc supports real business innovation. Contact Play Good Group to talk about deploying similar solutions for your business.

Microsoft 365 Copilot Playbook for Nonprofits

Nonprofits face big challenges — limited time, lean teams, and pressure to do more with less. The eBook, "Microsoft 365 Copilot Playbook for Nonprofits," offers insight on how AI can support every function in a nonprofit, from marketing to fundraising to grant management. Explore real-world use cases, adoption strategies, and productivity tips tailored to nonprofit workflows. Download the eBook today and contact Play Good Group to talk about putting Copilot to work for your mission.

Close more deals with Dynamics 365 Sales

Buyers expect personalized, real-time engagement. This short video illustrates how Microsoft Dynamics 365 Sales gives sellers what they need to close more deals. Watch how data from across the organization turns into opportunity-driving action. When you're ready, contact Play Good Group to talk about how to help your team close more deals, too.

What is Microsoft Entra? - Microsoft Entra

Managing identity and access has never been more complex. The blog tutorial, "What Is Microsoft Entra?", outlines how Microsoft Entra unifies tools for identity, access, and permissions management in a single, comprehensive approach. Read the blog to see how Entra simplifies IAM for your organization, and contact Play Good Group for personalized guidance on putting Microsoft Entra to work for you.

Meet David

Closing deals takes more than just hustle. It requires the right tools. This interactive demo walks through how Microsoft 365 Copilot for Sales supports sales teams by automating everyday tasks and enabling smarter engagement. Explore the demo through the lens of David, a hypothetical sales pro, to see how Copilot supports real-world sales success. Then, connect with Play Good Group to learn how to bring these benefits to your team.

Secure employee access in the age of AI

Hybrid work and AI adoption are creating new access challenges that legacy tools can't solve. The eBook, "Secure employee access in the age of AI," explores why unifying identity and network access is essential for stronger security, better user experiences, and accelerated Zero Trust adoption. Download the eBook for strategies to rethink your access approach, and connect with Play Good Group to discuss how to apply them in your organization.

Choosing the right solution

Making the right call for your hybrid or multicloud data estate can be challenging, but it's critical. This infographic helps compare key data workload environments, showing where Azure Arc-enabled services provide the best fit. View the infographic to explore your options and contact Play Good Group to discuss the right solution for your environment.

Supercharge Your Sales: Unleashing the Power of an AI-Driven CRM

Sales teams today are stretched thin, spending too much time on admin and not enough on closing deals. What they need is a CRM that works as hard as they do. This eBook explains how an AI-powered CRM like Microsoft Dynamics 365 Sales enhances productivity, improves collaboration, and enables more meaningful customer connections. Download the eBook to see how your team can benefit, and contact Play Good Group to talk about getting started.

Reimagine Secure Access With a Unified Approach

Siloed identity and network tools leave gaps that attackers exploit, and employees experience through clunky sign-ins. The article, "Reimagine Secure Access With a Unified Approach," shows how consolidating access management strengthens security, improves employee experience, and reduces cost. Read the article to see the benefits of unification, and contact Play Good Group to discuss how to take the next step.

Ex-CISA chief says AI could mean the end of cybersecurity

This Register article explores whether AI-driven remediation could fundamentally change the role of cybersecurity teams. It highlights both the promise and limitations of automation in security operations. Connect with Play Good Group to discuss how AI can responsibly support modern security strategies.

2026 will prove whether AI checkout is here to stay

This Modern Retail article examines whether AI-powered checkout can move beyond experimentation and become a lasting part of retail operations. It highlights the balance between innovation, trust, and customer experience. Connect with Play Good Group to discuss how AI can support the future of work in customer-facing environments.

Gartner Magic Quadrant for Sales Force Automation

Finding the right CRM solution can make or break your sales strategy. The latest Gartner Magic Quadrant names Microsoft Dynamics 365 Sales a leader in sales force automation, highlighting its powerful features and adaptability across industries. Read the full report to see how your organization can leverage AI to drive sales efficiency. If you're ready to start your sales automation journey with Microsoft, contact Play Good Group for a personalized consultation.

Introducing Copilot Control System | Microsoft Community Hub

The growing adoption of AI agents requires IT teams to implement consistent, enterprise-grade controls. This blog introduces the Copilot Control System, a set of integrated capabilities that help administrators secure, manage, and analyze Copilot and agents across Microsoft 365 environments. Read the blog to explore these controls and contact Play Good Group to continue the conversation.

Agent Governance Whitepaper

Nonprofits deploying AI agents must safeguard data, maintain compliance, and keep agent behavior aligned with organizational standards. This whitepaper, "Administering and Governing Agents," provides a detailed look at Microsoft's governance tools and methodologies, covering Microsoft 365 agents, Agent Builder agents, and Copilot Studio agents. Download this whitepaper to guide your approach, and contact Play Good Group for support applying these practices.

​​8 years as a Leader in the Gartner® Magic Quadrant™ for Access Management​​ | Microsoft Security Blog

Organizations face increasing pressure to secure identities across every app, device, and environment. This blog post highlights Microsoft's belief that its eight-year Leadership position in the Gartner® Magic Quadrant™ validates its commitment to delivering a comprehensive, AI-powered, automated identity portfolio with Microsoft Entra. Read the blog for insight into Microsoft's access management approach, and contact Play Good Group to discuss how Entra can support your identity strategy.

Emirates Global Aluminum deploys Hybrid Infrastructure managed by Azure Arc

Managing data and applications across multiple environments is a growing challenge for global enterprises. This video shows how Emirates Global Aluminum used Azure Arc to simplify hybrid infrastructure deployment while enabling modern capabilities across its operations. Watch the video to learn how centralized management and flexible architecture helped this global manufacturer meet evolving business demands. Reach out to Play Good Group for a conversation about your hybrid data approach.

Day in the life of an account executive

Sales productivity often suffers when manual tasks overwhelm account executives. Dynamics 365 changes that by providing AI-driven insights and automating repetitive processes. Check out this infographic to see how an account executive leverages Dynamics 365 to optimize their day, from preparing meeting summaries to following up with prospects. If you want to see similar results in your day, contact Play Good Group.

Deloitte: CIOs Report Directly to CEOs as Tech Drives Growth

This article explains why CIOs are now shaping top-line growth — not just managing operations. A valuable read for leadership teams thinking about the future of IT and executive alignment. Explore the insights and reach out to Play Good Group if you're ready to evolve your tech leadership model.

2025 Responsible AI Transparency Report

As nonprofits accelerate their use of AI, they need a clear view of how to adopt it responsibly. The "2025 Responsible AI Transparency Report" provides detailed insight into Microsoft's governance models, risk mitigation tools, and transparency commitments. Downloading this report helps you understand how responsible practices strengthen trust and support compliant, mission-focused AI implementations. Get your copy of the report and contact Play Good Group for tailored guidance on responsible AI adoption.

Accelerate revenue with Microsoft Dynamics 365 Sales

Many enterprise businesses recognize that AI can boost sales efficiency, but need support to integrate and train their teams on new systems. The eBook, "Accelerate Revenue with Microsoft Dynamics 365 Sales," provides a roadmap to deploying an AI-powered CRM and guidance on making the most of your investment. Download the eBook today to learn practical strategies for implementation, and connect with Play Good Group to begin your Dynamics 365 journey.

Global adhesive manufacturer strengthens customer relationships with Dynamics 365

Building lasting customer relationships requires the right tools. MAPEI, a leading global adhesive manufacturer, adopted Microsoft Dynamics 365 to leverage AI-driven insights for stronger customer engagement and improved decision-making. Give this customer story a read to see the practical impact of integrating AI into CRM strategies. Reach out to Play Good Group for expert guidance on Dynamics 365 solutions.

2026 Work Trends: 10 Experts Predict The Future Of Work

This Forbes article compiles predictions from 10 experts on how workplaces will evolve. It covers tech, leadership, employee well-being, and cultural shifts. Get ahead of these trends — and reach out to Play Good Group to explore solutions that support a more resilient, future-ready workforce.