Play Good Group
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Play Good Group provides all-inclusive IT services outsourcing to businesses. We become your IT Department and provide unlimited support to all your employees for a flat monthly fee.

  • Business Type
  • MSP (Managed Service Provider)
  • Consultant
  • Solution Types
  • Cyber Security
  • Cloud Solutions
  • Hybrid Cloud Solutions
  • Cloud Solutions
  • Azure
  • AWS
  • Industries Supported
  • Construction
  • Legal/Accounting
  • Manufacturing
  • Retail/Hospitality

Agentic AI turning Zero Trust cybersecurity 'on its head' - Breaking Defense

Agentic AI raises an important security question: How should organizations authenticate and govern autonomous, non-human users? This Breaking Defense article explores why identity management, fine-grained permissions and policy enforcement are becoming central to Zero Trust strategies as AI agents gain greater autonomy. Read it for perspective on a cybersecurity issue likely to grow alongside agentic AI. Connect with Play Good Group to discuss how these trends may influence your organization's technology strategy.

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What business leaders are getting wrong about AI's impact on entry-level jobs

AI is changing the tasks traditionally assigned to early-career employees, but that does not make developing new talent less important. This Fast Company article explores how organizations can redesign entry-level roles, use multigenerational teams and accelerate learning as AI handles more routine work. Read it for perspective on building future talent in an AI-enabled workplace. Connect with Play Good Group to discuss how these trends may influence your organization's technology strategy.

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Transform Your Operations with an Autonomous ERP

Staying ahead requires agility and intelligent automation. The solution brief, "Transform Your Operations with an Autonomous ERP," outlines how Microsoft Dynamics 365 brings AI, machine learning, and autonomous agents together to automate processes and enhance scalability. Download the brief to explore the benefits of an autonomous ERP and contact Play Good Group to discuss next steps toward digital transformation.

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AI in action:Creating better experiences with Azure AI apps and agents

Building AI solutions gets complex when models, infrastructure, and data are spread across multiple tools and platforms. This eBook shows how an integrated AI application platform simplifies development while helping organizations build scalable AI applications. Download the eBook to learn how Play Good Group and Microsoft can help you build a strong foundation for your AI strategy. Complete the short form.

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Get started with the Supplier Communications Agent for Dynamics 365 Supply Chain Management

Supplier collaboration can often slow production and create costly delays. The video, "Get started with the Supplier Communications Agent for Dynamics 365 Supply Chain Management," shows how Microsoft Dynamics 365 uses AI-powered agents to automate supplier communications, confirm deliveries, and identify potential disruptions early. Watch the video to see how automation streamlines your supply chain and contact Play Good Group for tailored guidance on Dynamics 365 solutions.

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Wrtn Azure OpenAI Service Customer Story

When Ramp needed a faster way to process growing volumes of expense receipts across platforms, it adopted Microsoft Azure AI services. In this customer story, the company shares how the move enables it to process millions every month and save thousands of hours of manual work through automation. Read the story for inspiration.

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Agent Mode in Word: Edit and Format a Word Document with Copilot

Turn document drafting into a conversation. This video introduces Agent Mode in Microsoft Word, an interactive feature that puts Copilot to work alongside you. Instead of formatting manually, you describe what you want and Copilot drafts, edits, and reformats the document as you go. Watch the video to see how Agent Mode supports the reports, proposals, and communications your nonprofit produces every week.

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Organize your week with Copilot Cowork

Organize your week around what matters. This video introduces Microsoft 365 Copilot Cowork and how it uses Work IQ to analyze meeting priorities, resolve scheduling conflicts, automate follow-up tasks, and book focus time. Watch the video to see how Copilot Cowork turns a busy schedule into a workable one.

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Microsoft 365 Business Premium

See what security looks like when it fits the way small businesses work. This video follows a small business owner using Microsoft 365 Business Premium to keep collaboration productive while protecting company data from phishing, ransomware, and other threats. Watch the video to see comprehensive security and productivity working together.

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Microsoft 365 Copilot Prompt Pack for Marketing

Which prompts turn Microsoft 365 Copilot into a working member of your marketing operation? The eBook, "Microsoft 365 Copilot Prompt Pack for Marketing," delivers ready-to-use prompts for market analysis, messaging and positioning, campaign launch planning, enablement, and performance review, plus file guidance for grounding outputs in your own data. For prompts your staffers can use today, download the eBook by completing the form.

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Future of ERP: Empowering businesses and people with AI-guided productivity

Businesses that fail to adapt risk falling behind. The eBook, "Future of ERP: Empowering Businesses and People with AI-guided Productivity," highlights survey insights from 500 leaders worldwide on how ERP combined with AI strengthens decision-making, agility, and efficiency. Download the eBook today to explore actionable strategies for navigating change. Contact Play Good Group to discuss how Dynamics 365 can support your future growth.

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AI in action:Creating better experiences with Azure AI apps and agents

From time-consuming workflows to time savings. The eBook, "AI IN ACTION: Creating better experiences with Azure AI apps and agents," showcases real-world use cases that demonstrate how AI apps and agents automate complex business processes. Download your complimentary copy to see how you can use AI apps and agentic AI in Azure to do more by: - Reducing document drafting from 40 hours to minutes - Saving up to 25 hours per case with embedded generative AI - Streamlining workflows with Azure AI Search and Document Intelligence For practical AI use case insights, complete this short form.

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The Total Economic Impact™ Of Microsoft Defender

What a unified security platform returns in dollars and hours. The Forrester Total Economic Impact™ study of Microsoft Defender, commissioned by Microsoft, models a composite organization that reaches 242% ROI and a net present value of $12.6 million over three years, with payback in under six months. Read the study for a framework you can use to estimate the returns you can drive in your environment with Microsoft Defender.

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Vera Bradley designs efficiency and better customer experiences with Dynamics 365 | Microsoft Customer Stories

When finance operations are complex, innovation slows down. This customer story highlights how Vera Bradley streamlined its financial systems with Dynamics 365, creating space to focus on customers and deliver stronger experiences. Read the story to see what's possible, and contact Play Good Group to explore how Dynamics 365 can help your organization achieve the same results.

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Wrtn Azure OpenAI Service Customer Story

See how AI moves from concept to production. The video, "Wrtn Azure OpenAI Service Customer Story," highlights how Wrtn Technologies uses Azure OpenAI Service to: - Apply advanced models in real products - Scale AI workloads on Azure infrastructure - Support product innovation with enterprise-ready AI Watch the video to see how innovation thrives when production AI comes together in Azure.

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Microsoft 365 Copilot: Skills in Copilot Cowork

This video walks through Skills in Microsoft 365 Copilot Cowork, the reusable custom capabilities you create to handle role-specific tasks and workflows. Instead of prompting from scratch each time, you define how the work should be done once, then reuse it. Watch the video to see how Skills make Copilot Cowork more useful the more it learns about your role.

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Icertis cuts SOC incidents by 50% with Defender for Cloud | Microsoft Customer Stories

Icertis supports customers in regulated industries and needed to scale security without adding headcount. This customer story shows how the contract intelligence company deployed Microsoft Defender for Cloud, Microsoft Sentinel, Microsoft Purview, and Microsoft Entra to protect generative AI applications and enforce compliance, cutting alert triage time by 80%. Read the story to learn from Icertis's experience.

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PwC scales GenAI for enterprise with Microsoft Azure AI | Microsoft Customer Stories

Scale generative AI with security and confidence. The customer story, "PWC scales GenAI for enterprise with Microsoft Azure AI," shows how PwC built a scalable and secure GenAI architecture to support widespread adoption and innovation. Read this customer story to see how you can: - Enable enterprise-wide GenAI access for employees - Increase productivity with proprietary AI-powered tools - Build scalable, secure AI architecture on Azure

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Future of ERP: Empowering businesses and people with AI-guided productivity

Digital transformation doesn't stop at the cloud. The "Future of ERP" eBook explores how AI-driven systems reshape productivity, agility, and decision-making. Through data-rich insights from 500 business leaders, it highlights how intelligent ERP helps organizations turn information into action, bridging the gap between operational complexity and strategic clarity. Download the eBook to learn how AI-enhanced ERP delivers real results and contact Play Good Group to discuss next steps for your business.

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What is Microsoft Defender XDR? - Microsoft Defender XDR

Disconnected security signals can make threats harder to understand and slower to contain. This Microsoft Learn tutorial explores how Microsoft Defender XDR coordinates detection, prevention, investigation, and response across endpoints, identities, email, and applications--helping security teams connect signals, investigate attacks, and respond more effectively. Read the tutorial to learn how Microsoft Defender XDR can help you build more coordinated, efficient security operations.

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Orkla Food Ingredients' Dynamics 365 transformation is a sweet upgrade | Microsoft Customer Stories

Modern manufacturers need agility and precision to keep pace with evolving customer needs. This customer story spotlights how Orkla Food Ingredients achieved both by transitioning to Dynamics 365 Finance and Supply Chain Management. Read how Orkla used Dynamics 365 to improve planning, unify financial data, and enhance decision-making across its organization. Contact Play Good Group to explore how Dynamics 365 can help transform your operations.

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Azure Copilot and GitHub Copilot app modernization

Accelerate modernization with code-to-cloud connected AI. The demo video, "Azure Copilot and GitHub Copilot app modernization," shows how a connected AI experience streamlines end-to-end application modernization with Azure and GitHub by: - Connecting development and cloud workflows with AI assistance - Reducing friction across modernization stages - Enabling faster, more informed deployment decisions To see AI-assisted modernization in action, check out the demo video.

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The Salvation Army UK and Ireland modernizes employee workflows to better serve communities with Copilot | Microsoft Customer Stories

What happens when a nonprofit serving hundreds of thousands of people every year makes its information easy to find? This customer story shows how The Salvation Army UK and Ireland uses Microsoft 365 Copilot with Microsoft Teams, SharePoint, Outlook, and Word to unify systems, secure information, and save staff hours per task on reports, translation, and early drafts. Read the story to learn from The Salvation Army's experience.

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What is Copilot Cowork? | Meet the Builders

Who builds an AI agent you'd trust with complex work? In this video, Microsoft 365 Copilot Cowork builders Steve Gustavson, CVP Cowork Design and Research, Bas Brekelmans, Partner Software Engineer, and Christopher Whitten, Engineering Manager, share insights on tools that let you delegate multi-step work to AI. Watch the video to hear how Cowork frees people to focus on the tasks that demand more personal attention.

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Flexera 2026 State of the Cloud Report: The convergence of cloud and value

Cloud spend is climbing, and so is the share of it going to waste. This article breaks down the Flexera 2026 State of the Cloud Report, covering the shift to value-based metrics, GenAI's rise to 58% adoption as a public cloud service, and the growth of FinOps teams and cloud centers of excellence. Read the article to see how your cloud governance compares with the 753 organizations surveyed.

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