Play Good Group provides all-inclusive IT services outsourcing to businesses. We become your IT Department and provide unlimited support to all your employees for a flat monthly fee.
Sales teams often struggle when CRM systems cannot keep pace with modern selling. This customer story video shows how EY uses Dynamics 365 Sales and Sales Agent in Microsoft 365 Copilot to improve insights and streamline sales work. Watch the video to see how AI-powered CRM helps teams focus more time on customers and opportunities.
Learn how managed cloud providers are reshaping hybrid and multicloud management, security, automation, and FinOps-driven cost optimization—and see how partnering with experts can help you focus on business outcomes. For tailored guidance on your environment, contact Play Good Group for more information.
Learn how AI is both accelerating cyberattacks and enabling CISOs to close the vulnerability gap with faster triage and patching, then contact Play Good Group for more information about applying these practices in your organization.
Use this article to start a conversation with customers about employee concerns around AI, then contact Play Good Group to help them implement AI in a way that protects culture and engagement.
The eBook "AI IN ACTION: Creating better experiences with Azure AI apps and agents" outlines four key outcomes organizations prioritize when adopting AI-powered solutions. By learning about these aspects, you can discover how Azure AI can help you drive meaningful results. Download your complimentary copy by completing a short form to learn more.
What could Microsoft 365 Copilot return on your nonprofit's investment? Forrester's "New Technology: The Total Economic Impact™ Of Microsoft 365 Copilot As Used By Nonprofits" projects a three-year ROI of 52% to 316% for a 500-employee nonprofit. The research also models gains in fundraising, productivity, and staff retention. For data to guide your nonprofit's Copilot investment decision, download the report by filling out the form.
Unlock new efficiencies by combining AI capabilities with human expertise. Microsoft's "A Practical Guide for Bringing AI into Your Business Processes" explores real-world examples of AI-enhanced research, content management, and personalization. Discover practical ideas for streamlining workflows, improving quality, and identifying the skills your teams need to succeed. To learn how to put AI to work across your organization and free employees for higher-value activities, download your complimentary copy of the eBook by answering a few quick questions.
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Sales teams often lose valuable time to research, updates, and administrative work. This blog highlights how agentic AI in Dynamics 365 Sales helps automate tasks, surface insights, and support smarter selling. Read the blog to see how AI helps sales teams focus more time on customers and revenue opportunities.
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When faced with thousands of regulated documents, NSF utilized Azure to streamline its operations, resulting in significant improvements. Notably, there was a 50% decrease in audit time for rigorous reviews and a reduction in human error risk, achieving near-perfect accuracy. Discover how you can transform your operations by reading the full story.
How does a nonprofit reach more students with fewer certified teachers? When Windle International Kenya & Somalia faces overcrowded classrooms in refugee camps and underserved areas, it uses Microsoft Teams, Microsoft 365 Copilot, and Microsoft Forms. The results include higher student participation and improved exam scores. Read the story to learn from Windle International's experience.
Scale AI productivity without sacrificing control, Tecban, a Brazilian banking technology provider, wanted to boost productivity while maintaining the governance, security, and compliance essential to its operations. By deploying Microsoft 365 Copilot and GitHub Copilot, the company brought AI into everyday workflows, achieving up to 30% productivity gains and accelerating time-consuming tasks. Read the customer story for lessons from Tecban's experience to inform your organization's AI adoption strategy.
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See what security looks like when it fits the way small businesses work. This video follows a small business owner using Microsoft 365 Business Premium to keep collaboration productive while protecting company data from phishing, ransomware, and other threats. Watch the video to see comprehensive security and productivity working together.
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Securing DevOps without slowing development requires an end-to-end approach. This technical guide walks through how to protect developer workstations, pipelines, and application environments using Azure and GitHub. To get your complimentary copy of the guide and learn how to strengthen security across DevOps, complete this short form.
What should your staff ask Copilot first? The infographic offers 10 ready-to-use prompts for Outlook, Teams, Word, PowerPoint, Excel, and SharePoint. Staff can use them to resolve calendar conflicts, prepare for meetings, and turn data into charts. For practical prompts your staff can use right away, check out the infographic.
How do agents turn workplace data into useful action? This Microsoft Learn post describes the intelligence layer that helps agents access and reason over organizational data, context, and tools. To see how Work IQ supports faster, more efficient outcomes, read the post.
Sales teams often struggle to prioritize leads and uncover opportunities hidden in large volumes of data. This eBook shows how AI analyzes data to score leads, identify new opportunities, and generate personalized outreach that resonates with prospects. Download the eBook to learn how AI solutions from Play Good Group helps sales teams focus on high-value opportunities and build stronger customer relationships. Complete this short form.
Disconnected security signals can make threats harder to understand and slower to contain. This Microsoft Learn tutorial explores how Microsoft Defender XDR coordinates detection, prevention, investigation, and response across endpoints, identities, email, and applications--helping security teams connect signals, investigate attacks, and respond more effectively. Read the tutorial to learn how Microsoft Defender XDR can help you build more coordinated, efficient security operations.
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Fragmented systems and siloed data made it difficult for ADEZZ Group to manage quotes, customer service, and multilingual support across five countries. In this customer story, you'll read how the company unified its CRM with Dynamics 365 Sales and Contact Center, enabling real-time translation, improved reporting, and stronger customer engagement. Read it to see how your organization can achieve similar results with Dynamics 365.
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When Postmates needed a way to scale application security across hundreds of repositories, it deployed GitHub Advanced Security in Azure. Get the story to see how the company's lean security team and developers benefited from automating vulnerability detection and embedding security into developer workflows-uncovering hidden issue variants more easily and improving consistency and efficiency.
Where does Copilot fit in your nonprofit's daily work? The quick start guide, "Get Started with Microsoft 365 Copilot," shows how to access Copilot across Word, Outlook, Teams, PowerPoint, and Copilot Chat. To help your staff get productive with Copilot faster, download the guide.
Give AI the context to get more done. The more AI understands about your work, the less time your team spends explaining what needs to get done. Watch this short video to see how Copilot Cowork works in context, drawing on relevant information to understand your work and take on tasks with less hand-holding.
Enterprise infrastructure is evolving from supporting applications to coordinating increasingly distributed AI. Deloitte explores how an intelligent control plane could orchestrate models, agents, workloads, identity, governance, and security across cloud and edge environments. Connect with Play Good Group to discuss how these trends may influence your organization's technology strategy.
Cyber recovery should be measured by more than restored applications and infrastructure. InformationWeek explores why organizations should connect technology recovery to critical business processes, operating capacity, customer commitments, financial impact, and residual risk. Connect with Play Good Group to discuss how these trends may influence your organization's technology strategy.
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Emerging technologies are increasingly converging, making it harder to consider any one trend in isolation. McKinsey examines 14 technology trends shaping 2026 and the innovation, investment, adoption, and talent signals behind them, highlighting implications for business and the workforce. Connect with Play Good Group to discuss how these trends may influence your organization's technology strategy.
From reactive defense to proactive protection. As AKD's cloud footprint grew, its security tools grew fragmented, leaving a small IT staff with limited visibility. This customer story shows how the Australian timber supplier consolidated identity, cloud, endpoint, and data protection with Microsoft Defender and Microsoft Entra on Microsoft 365 E5 licensing, raising its Secure Score by 10% in three months. Read the story to learn from AKD's experience and see how we can support similar goals.
Leveraging Microsoft Azure AI and global cloud services, Agora has built an efficient and secure real-time audio and video communication network, enabling real-time translation in over 140 languages with low latency.
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How does a medical communications agency speed up scientific work while protecting sensitive data? This customer story shows how Cactus Life Sciences uses Microsoft 365 Copilot and more than 30 custom agents to automate labor-intensive steps, while leaving human review intact. The company reports that structured data extraction is about 35% to 50% faster. Read the story to learn from Cactus Life Sciences' experience.
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Nearly 200 hours a month, recovered from phishing triage. When St. Luke's University Health Network needed real-time visibility across a fragmented security stack, it adopted Security Copilot in Microsoft Defender as the connective tissue linking alerts, access controls, and vulnerabilities. Agentic capabilities now speed threat response and turn incident reporting from hours into minutes. As a Microsoft Security solutions provider, Play Good Group can help you apply this approach. Read the story to learn from St. Luke's experience.
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Better AI prompts result in better finance outputs. The eBook, "Microsoft 365 Copilot Prompt Pack for Finance," gives finance professionals ready-to-use Microsoft 365 Copilot prompts for financial close and reporting, forecasting and performance analysis, risk and compliance readiness, contract and supplier decisions, and cash flow management. For prompts your finance staff can use right away, download the eBook by completing the form.
Retailers need reliable, real-time financial insight to make informed decisions and deliver better customer experiences. This customer story highlights how Mountain Equipment Company strengthened its finance operations with Dynamics 365 Finance, gaining clearer visibility, streamlined processes, and greater business agility. Read the story to see what's possible and contact Play Good Group to discuss how Dynamics 365 can support your organization's goals.
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