Nonprofits need tools that enable them to do more with limited resources. This customer story showcases how Arapahoe Libraries uses Microsoft 365 Copilot to improve efficiency, support equity, and innovate for the communities it serves. Read the story to see how Copilot can advance your mission. Contact Play Good Group to discuss how Copilot can help your organization achieve new heights.
What is Microsoft 365 Copilot?
Microsoft 365 Copilot is an AI-powered assistant that helps Arapahoe Libraries streamline administrative tasks, enhance collaboration, and protect patron privacy. It allows staff to quickly find information across various Microsoft applications, saving time and improving efficiency.
How does Arapahoe Libraries ensure patron privacy?
Arapahoe Libraries is committed to data protection and adheres to American Library Association guidelines. They utilize Microsoft 365 Copilot to quickly locate and manage files that may contain patron identifying information, ensuring that access is restricted according to internal rules.
How is AI helping Arapahoe Libraries meet community needs?
Arapahoe Libraries is using AI to analyze feedback and identify gaps in services, such as accessibility concerns. By leveraging insights from various data sources, they aim to make informed decisions that enhance their offerings and better serve the diverse needs of their community.
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